"Behavioral Customer Loyalty in Online Shopping: The Role of E-Service ..."

Majid Mohammad Shafiee, Negin Ahghar Bazargan (2018)

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DOI: 10.4067/S0718-18762018000100103

access: open

type: Journal Article

metadata version: 2022-06-23

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Majid Mohammad Shafiee, Negin Ahghar Bazargan:
Behavioral Customer Loyalty in Online Shopping: The Role of E-Service Quality and E-Recovery. J. Theor. Appl. Electron. Commer. Res. 13(1): 26-38 (2018)

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