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"Exploring Social Customer Relationship Management Adoption in Micro, Small ..."
Marjeta Marolt et al. (2020)
- Marjeta Marolt, Hans-Dieter Zimmermann, Anja Znidarsic, Andreja Pucihar:
Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises. J. Theor. Appl. Electron. Commer. Res. 15(2): 38-58 (2020)
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