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"Supporting knowledge transfer in web-based managed IT support."

Vanessa A. Cooper, Sharman Lichtenstein (2010)

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DOI: 10.1108/13287261011042930

access: closed

type: Journal Article

metadata version: 2021-10-14

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Vanessa A. Cooper, Sharman Lichtenstein:
Supporting knowledge transfer in web-based managed IT support. J. Syst. Inf. Technol. 12(2): 140-160 (2010)

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