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"Co-creation of Service Recovery and Post-Recovery Responses: The Impact of ..."

Naghmeh Nik Bakhsh (2019)

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DOI: 10.1007/S12927-019-0007-4

access: closed

type: Journal Article

metadata version: 2023-09-30

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Naghmeh Nik Bakhsh:
Co-creation of Service Recovery and Post-Recovery Responses: The Impact of Cultural Values Orientations and Outcome Favorability. J. Serv. Sci. Res. 11(2): 133-155 (2019)

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