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"Using a model of the performance measures in Soft Systems Methodology ..."
Kathy Kotiadis et al. (2013)
- Kathy Kotiadis, Antuela A. Tako, Etiënne A. J. A. Rouwette, Christos Vasilakis, J. Brennan, P. Gandhi, H. Wegstapel, F. Sagias, P. Webb:
Using a model of the performance measures in Soft Systems Methodology (SSM) to take action: a case study in health care. J. Oper. Res. Soc. 64(1): 125-137 (2013)
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