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"Service level agreements: ready-rate analysis with lump-sum and linear ..."

Osama Alamri et al. (2018)

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DOI: 10.1057/S41274-017-0194-7

access: closed

type: Journal Article

metadata version: 2022-04-09

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  - https://dblp.org/rec/journals/jors/AlamriAMZ18
Osama Alamri, Babak Abbasi, James P. Minas, Panlop Zeephongsekul:
Service level agreements: ready-rate analysis with lump-sum and linear penalty structures. J. Oper. Res. Soc. 69(1): 142-155 (2018)

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