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"Impact of Consistency in Customer Relationship Management on E-Commerce ..."

A. Ant Ozok, Kristen Oldenburger, Gavriel Salvendy (2007)

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DOI: 10.1080/10919390701436424

access: closed

type: Journal Article

metadata version: 2020-09-10

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  - https://dblp.org/rec/journals/jocec/OzokOS07
A. Ant Ozok, Kristen Oldenburger, Gavriel Salvendy:
Impact of Consistency in Customer Relationship Management on E-Commerce Shopper Preferences. J. Organ. Comput. Electron. Commer. 17(4): 283-309 (2007)

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