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"A machine learning based help desk system for IT service management."

Feras Al-Hawari, Hala Barham (2021)

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DOI: 10.1016/J.JKSUCI.2019.04.001

access: closed

type: Journal Article

metadata version: 2021-10-14

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Feras Al-Hawari, Hala Barham:
A machine learning based help desk system for IT service management. J. King Saud Univ. Comput. Inf. Sci. 33(6): 702-718 (2021)

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