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"Customer knowledge management and smart tourism destinations: a framework ..."

Emerson Cleister Lima Muniz et al. (2021)

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DOI: 10.1108/JKM-07-2020-0529

access: closed

type: Journal Article

metadata version: 2023-09-30

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Emerson Cleister Lima Muniz, Gertrudes Aparecida Dandolini, Alexandre Augusto Biz, Alessandro Costa Ribeiro:
Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience - SMARTUR. J. Knowl. Manag. 25(5): 1336-1361 (2021)

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