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"Analyzing a Potential Warranty Call Center Budget Overrun: Using Database ..."

A. Faye Borthick, Donald R. Jones (2005)

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DOI: 10.2308/JIS.2005.19.1.97

access: closed

type: Journal Article

metadata version: 2020-06-21

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A. Faye Borthick, Donald R. Jones:
Analyzing a Potential Warranty Call Center Budget Overrun: Using Database Queries to Solve Business Problems. J. Inf. Syst. 19(1): 97-111 (2005)

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