"Contact center: information systems design."

Rui Rijo, João Varajão, Ramiro Gonçalves (2012)

> Home

Details and statistics

DOI: 10.1007/S10845-010-0389-0

access: closed

type: Journal Article

metadata version: 2020-09-24

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/jim/RijoVG12
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jim/RijoVG12
Rui Rijo, João Varajão, Ramiro Gonçalves:
Contact center: information systems design. J. Intell. Manuf. 23(3): 497-515 (2012)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.