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"A Customer Knowledge Management Framework."

Emerson Cleister Lima Muniz, Gertrudes Aparecida Dandolini, Alexandre Augusto Biz (2021)

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DOI: 10.1142/S0219649221500283

access: closed

type: Journal Article

metadata version: 2023-09-30

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  - https://dblp.org/rec/journals/jikm/MunizDB21
Emerson Cleister Lima Muniz, Gertrudes Aparecida Dandolini, Alexandre Augusto Biz:
A Customer Knowledge Management Framework. J. Inf. Knowl. Manag. 20(3): 2150028:1-2150028:33 (2021)

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