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"A cognitive model for adopting ITIL framework to improve IT services in ..."

Rasbihari Dayal et al. (2020)

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DOI: 10.3233/JIFS-189131

access: closed

type: Journal Article

metadata version: 2023-01-23

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Rasbihari Dayal, Vijayakumar Varadarajan, Rahul Chandra Kushwaha, Abhishek Kumar, Visvam Devadoss Ambeth Kumar, Ankit Kumar:
A cognitive model for adopting ITIL framework to improve IT services in Indian IT industries. J. Intell. Fuzzy Syst. 39(6): 8091-8102 (2020)

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