"Measuring CRM Effectiveness in Indian Stock Broking Services."

Shiv Ratan Agrawal, Divya Mittal (2019)

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DOI: 10.4018/JGIM.2019010108

access: closed

type: Journal Article

metadata version: 2023-09-30

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Shiv Ratan Agrawal, Divya Mittal:
Measuring CRM Effectiveness in Indian Stock Broking Services. J. Glob. Inf. Manag. 27(1): 144-164 (2019)

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