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"The Impact of E-Commerce Customer Relationship Management in ..."

Pauline Ratnasingam (2008)

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DOI: 10.4018/JECO.2008100103

access: closed

type: Journal Article

metadata version: 2020-05-27

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Pauline Ratnasingam:
The Impact of E-Commerce Customer Relationship Management in Business-to-Consumer E-Commerce. J. Electron. Commer. Organ. 6(4): 30-46 (2008)

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