"The Online Effect: Transitioning from the Legacy Help Desk to the Online ..."

Kym Mawson-Lee (2006)

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DOI: 10.4018/JCIT.2006010106

access: closed

type: Journal Article

metadata version: 2020-08-07

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Kym Mawson-Lee:
The Online Effect: Transitioning from the Legacy Help Desk to the Online Task Management System. J. Cases Inf. Technol. 8(1): 79-96 (2006)

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