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"Internet Integrated Customer Relationship Management a Key Success Factor ..."

Xin Tan, David C. Yen, Xiang Fang (2002)

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DOI: 10.1080/08874417.2002.11647506

access: closed

type: Journal Article

metadata version: 2020-04-16

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Xin Tan, David C. Yen, Xiang Fang:
Internet Integrated Customer Relationship Management a Key Success Factor for Companies in the E-Commerce Arena. J. Comput. Inf. Syst. 42(3): 77-86 (2002)

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