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"Implementing it Service Management: A Case Study Focussing on Critical ..."

Wui-Gee Tan, Aileen Cater-Steel, Mark Toleman (2009)

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DOI: 10.1080/08874417.2009.11645379

access: closed

type: Journal Article

metadata version: 2020-04-16

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Wui-Gee Tan, Aileen Cater-Steel, Mark Toleman:
Implementing it Service Management: A Case Study Focussing on Critical Success Factors. J. Comput. Inf. Syst. 50(2): 1-12 (2009)

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