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"Consumer Perspectives on Service Quality of Electronic Commerce Web Sites."

Joseph R. Sullivan, Kent A. Walstrom (2001)

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DOI: 10.1080/08874417.2001.11647001

access: closed

type: Journal Article

metadata version: 2020-04-16

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  - https://dblp.org/rec/journals/jcis/SullivanW01
Joseph R. Sullivan, Kent A. Walstrom:
Consumer Perspectives on Service Quality of Electronic Commerce Web Sites. J. Comput. Inf. Syst. 41(3): 8-14 (2001)

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