"Information Technology Help Desk Survey: To Identify the Classification of ..."

Nelson K. Y. Leung, Sim Kim Lau (2007)

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DOI: 10.1080/08874417.2007.11645982

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type: Journal Article

metadata version: 2020-04-16

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Nelson K. Y. Leung, Sim Kim Lau:
Information Technology Help Desk Survey: To Identify the Classification of Simple and Routine Enquiries. J. Comput. Inf. Syst. 47(4): 70-81 (2007)

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