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ORCID"The Critical Success Factors for Public Sector CRM Implementation."
Assion Lawson-Body et al. (2011)
- Assion Lawson-Body, Lori Willoughby, Laurence Mukankusi, Kinvi Logossah:
The Critical Success Factors for Public Sector CRM Implementation. J. Comput. Inf. Syst. 52(2): 42-50 (2011)
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