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"Investigating the Use of Role Play Training to Improve the Communication ..."
Lei-Da Chen, Achita (Mi) Muthitcharoen, Mark N. Frolick (2003)
- Lei-Da Chen, Achita (Mi) Muthitcharoen, Mark N. Frolick:
Investigating the Use of Role Play Training to Improve the Communication Skills of is Professionals: Some Empirical Evidence. J. Comput. Inf. Syst. 43(3): 67-74 (2003)
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