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"On intermediaries' inquiring minds, elicitation styles, and user satisfaction."
Mei-Mei Wu, Ying-Hsang Liu (2011)
- Mei-Mei Wu, Ying-Hsang Liu:
On intermediaries' inquiring minds, elicitation styles, and user satisfaction. J. Assoc. Inf. Sci. Technol. 62(12): 2396-2403 (2011)
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