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"Synergistic modeling of call center operations."

Dennis C. Dietz, Jon G. Vaver (2006)

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DOI: 10.1155/JAMDS/2006/53928

access: open

type: Journal Article

metadata version: 2020-12-17

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Dennis C. Dietz, Jon G. Vaver:
Synergistic modeling of call center operations. Adv. Decis. Sci. 2006: 53928:1-53928:13 (2006)

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