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"The Online Waiting Experience: Using Temporal Information and Distractors ..."

Younghwa Gabe Lee, Andrew N. K. Chen, Traci J. Hess (2017)

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DOI: 10.17705/1JAIS.00452

access: closed

type: Journal Article

metadata version: 2022-06-10

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Younghwa Gabe Lee, Andrew N. K. Chen, Traci J. Hess:
The Online Waiting Experience: Using Temporal Information and Distractors to Make Online Waits Feel Shorter. J. Assoc. Inf. Syst. 18(3): 1 (2017)

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