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"Impact of Video-Mediated Communication on Simulated Service Encounters."

Anne H. Anderson et al. (1996)

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DOI: 10.1016/0953-5438(96)01025-9

access: closed

type: Journal Article

metadata version: 2020-03-13

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  dblp key:
  - journals/iwc/AndersonNMFDV96
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  - https://dblp.org/rec/journals/iwc/AndersonNMFDV96
Anne H. Anderson, Alison Newlands, Jim Mullin, Annemarie Fleming, Gwyneth Doherty-Sneddon, Jeroen M. van der Velden:
Impact of Video-Mediated Communication on Simulated Service Encounters. Interact. Comput. 8(2): 193-206 (1996)

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