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"The customer is always right, but whose customer is more important?: ..."

Kristin R. Eschenfelder (2003)

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DOI: 10.1108/09593840310509644

access: closed

type: Journal Article

metadata version: 2020-03-13

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  - https://dblp.org/rec/journals/itp/Eschenfelder03
Kristin R. Eschenfelder:
The customer is always right, but whose customer is more important?: Conflict and Web site classification schemes. Inf. Technol. People 16(4): 419-439 (2003)

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