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"Validation of the ISS-QUAL and the role of gender, age and education on it ..."

Danilo Magno Marchiori, Emerson Wagner Mainardes, Ricardo Gouveia Rodrigues (2018)

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DOI: 10.1007/S10799-017-0281-0

access: closed

type: Journal Article

metadata version: 2020-05-22

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Danilo Magno Marchiori, Emerson Wagner Mainardes, Ricardo Gouveia Rodrigues:
Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector. Inf. Technol. Manag. 19(4): 217-230 (2018)

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