"Consumer Satisfaction for Internet Service Providers: An Analysis of ..."

Sunil Erevelles, Shuba Srinivasan, Steven Rangel (2003)

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DOI: 10.1023/A:1021828517151

access: closed

type: Journal Article

metadata version: 2020-05-22

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Sunil Erevelles, Shuba Srinivasan, Steven Rangel:
Consumer Satisfaction for Internet Service Providers: An Analysis of Underlying Processes. Inf. Technol. Manag. 4(1): 69-89 (2003)

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