"Racial Bias in Customer Service: Evidence from Twitter."

Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann (2022)

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DOI: 10.1287/ISRE.2021.1058

access: closed

type: Journal Article

metadata version: 2022-08-25

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Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann:
Racial Bias in Customer Service: Evidence from Twitter. Inf. Syst. Res. 33(1): 43-54 (2022)

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