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"ISS-QUAL: A Measure of Service Quality for the Information Systems Function."

Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones (2013)

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DOI: 10.1080/10580530.2013.794633

access: closed

type: Journal Article

metadata version: 2020-08-25

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Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones:
ISS-QUAL: A Measure of Service Quality for the Information Systems Function. Inf. Syst. Manag. 30(3): 250-262 (2013)

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