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"Managing logistics customer service under uncertainty: An integrative ..."

Raquel Flórez López, Juan Manuel Ramon-Jeronimo (2012)

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DOI: 10.1016/J.INS.2012.03.004

access: closed

type: Journal Article

metadata version: 2017-06-06

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  - https://dblp.org/rec/journals/isci/LopezR12
Raquel Flórez López, Juan Manuel Ramon-Jeronimo:
Managing logistics customer service under uncertainty: An integrative fuzzy Kano framework. Inf. Sci. 202: 41-57 (2012)

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