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"The Implementation Puzzle of CRM Systems in Knowledge Based Organizations."

Bendik Bygstad (2003)

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DOI: 10.4018/IRMJ.2003100103

access: closed

type: Journal Article

metadata version: 2020-08-25

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Bendik Bygstad:
The Implementation Puzzle of CRM Systems in Knowledge Based Organizations. Inf. Resour. Manag. J. 16(4): 33-45 (2003)

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