"Routing and Staffing in Large-Scale Service Systems: The Case of ..."

Mor Armony, Avishai Mandelbaum (2011)

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DOI: 10.1287/OPRE.1100.0878

access: closed

type: Journal Article

metadata version: 2020-03-31

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Mor Armony, Avishai Mandelbaum:
Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers. Oper. Res. 59(1): 50-65 (2011)

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