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"Understanding relationships among customer experience, engagement, and ..."

Mingli Zhang et al. (2017)

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DOI: 10.1108/INTR-06-2016-0148

access: closed

type: Journal Article

metadata version: 2020-03-04

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  dblp key:
  - journals/intr/ZhangHGL17
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  - https://dblp.org/rec/journals/intr/ZhangHGL17
Mingli Zhang, Mu Hu, Lingyun Guo, Wenhua Liu:
Understanding relationships among customer experience, engagement, and word-of-mouth intention on online brand communities: The perspective of service ecosystem. Internet Res. 27(4): 839-857 (2017)

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