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"The effects of appearance personification of service robots on customer ..."
Shengliang Zhang et al. (2023)
- Shengliang Zhang, Guanyu Tang, Xiaodong Li
, Ai Ren
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The effects of appearance personification of service robots on customer decision-making in the product recommendation context. Ind. Manag. Data Syst. 123(2): 578-595 (2023)
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