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"Learning during the quality management process: Antecedents and effects in ..."

Antonia Ruiz Moreno, Víctor I. García-Morales, Francisco Javier Lloréns Montes (2005)

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DOI: 10.1108/02635570510624419

access: closed

type: Journal Article

metadata version: 2021-10-14

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Antonia Ruiz Moreno, Víctor I. García-Morales, Francisco Javier Lloréns Montes:
Learning during the quality management process: Antecedents and effects in service firms. Ind. Manag. Data Syst. 105(8): 1001-1021 (2005)

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