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"Social customer relationship management and organizational performance: ..."

Fares Medjani, Stuart J. Barnes (2021)

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DOI: 10.1108/IMDS-10-2020-0601

access: closed

type: Journal Article

metadata version: 2023-08-03

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Fares Medjani, Stuart J. Barnes:
Social customer relationship management and organizational performance: testing a conceptual model in the North African context. Ind. Manag. Data Syst. 121(7): 1617-1641 (2021)

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