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"A hybrid multi-criteria decision model for supporting customer-focused ..."

Henry C. W. Lau et al. (2016)

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DOI: 10.1108/IMDS-10-2015-0410

access: closed

type: Journal Article

metadata version: 2023-09-30

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Henry C. W. Lau, Dilupa Nakandala, Premaratne Samaranayake, Paul K. Shum:
A hybrid multi-criteria decision model for supporting customer-focused profitability analysis. Ind. Manag. Data Syst. 116(6): 1105-1130 (2016)

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