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"A process model for customer relational assets creation: A case study of ..."

Tzu-Chuan Chou, An-Sheng Lee (2009)

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DOI: 10.1108/09685220910978095

access: closed

type: Journal Article

metadata version: 2020-05-18

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Tzu-Chuan Chou, An-Sheng Lee:
A process model for customer relational assets creation: A case study of online securities trading platform. Inf. Manag. Comput. Secur. 17(3): 218-233 (2009)

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