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"Evaluating IT outsourcing customer satisfaction and its impact on firm ..."

YongKi Yoon, Kun Shin Im (2008)

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DOI: 10.1504/IJTM.2008.019413

access: closed

type: Journal Article

metadata version: 2020-05-22

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YongKi Yoon, Kun Shin Im:
Evaluating IT outsourcing customer satisfaction and its impact on firm performance in Korea. Int. J. Technol. Manag. 43(1/2/3): 160-175 (2008)

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