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"Who is the customer? Maintaining a customer orientation in long-term ..."

Chris Ivory, Neil Alderman (2009)

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DOI: 10.1504/IJTM.2009.024912

access: closed

type: Journal Article

metadata version: 2020-05-22

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Chris Ivory, Neil Alderman:
Who is the customer? Maintaining a customer orientation in long-term service-focused projects. Int. J. Technol. Manag. 48(2): 140-152 (2009)

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