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"Does CRM technology implementations mitigate employee intention to quit in ..."

Olanrewaju Kareem, Olayemi Abdullateef Aliyu, Sany Sanuri Mohd Mokhtar (2020)

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DOI: 10.1504/IJSTM.2020.109427

access: closed

type: Journal Article

metadata version: 2021-10-14

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  - journals/ijstm/KareemAM20
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  - https://dblp.org/rec/journals/ijstm/KareemAM20
Olanrewaju Kareem, Olayemi Abdullateef Aliyu, Sany Sanuri Mohd Mokhtar:
Does CRM technology implementations mitigate employee intention to quit in call centres. Int. J. Serv. Technol. Manag. 26(5): 423-439 (2020)

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