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"Understanding the effects of service redesign on patient-time in an ..."

John Bowers, Gillian Mould (2013)

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DOI: 10.1504/IJSTM.2013.055621

access: closed

type: Journal Article

metadata version: 2020-07-30

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John Bowers, Gillian Mould:
Understanding the effects of service redesign on patient-time in an emergency department. Int. J. Serv. Technol. Manag. 19(4/5/6): 254-266 (2013)

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