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"Role and impact of 'technology' in the service development process: a ..."

Gaurav K. Agrawal, Daniel Berg (2008)

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DOI: 10.1504/IJSTM.2008.018423

access: closed

type: Journal Article

metadata version: 2020-07-30

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Gaurav K. Agrawal, Daniel Berg:
Role and impact of 'technology' in the service development process: a research study. Int. J. Serv. Technol. Manag. 9(2): 103-121 (2008)

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