"Explaining the (non) adoption and use of interactive voice response (IVR) ..."

Caroline Kähr, Martin Steinert (2011)

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DOI: 10.1007/S10772-010-9083-Z

access: closed

type: Journal Article

metadata version: 2020-06-08

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Caroline Kähr, Martin Steinert:
Explaining the (non) adoption and use of interactive voice response (IVR) among small and medium-sized enterprises. Int. J. Speech Technol. 14(1): 11-18 (2011)

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