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"Value-Adding to Public Services Through the Adoption of Lean Thinking."
Ayham A. M. Jaaron, Chris J. Backhouse (2011)
- Ayham A. M. Jaaron, Chris J. Backhouse:
Value-Adding to Public Services Through the Adoption of Lean Thinking. Int. J. Serv. Sci. Manag. Eng. Technol. 2(3): 33-50 (2011)
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