"Service Recovery, Perceived Fairness, and Customer Satisfaction in the ..."

Masud Ibrahim, Ssendiwal Abdallahamed, Diyawu Rahman Adam (2018)

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DOI: 10.4018/IJSSMET.2018100105

access: closed

type: Journal Article

metadata version: 2020-07-09

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Masud Ibrahim, Ssendiwal Abdallahamed, Diyawu Rahman Adam:
Service Recovery, Perceived Fairness, and Customer Satisfaction in the Telecoms Sector in Ghana. Int. J. Serv. Sci. Manag. Eng. Technol. 9(4): 73-89 (2018)

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