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"Creating Effective Customer Solutions: A Process-Oriented Perspective."

Ferdinand Burianek, Sebastian Bonnemeier, Ralf Reichwald (2011)

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DOI: 10.4018/JSSMET.2011010102

access: closed

type: Journal Article

metadata version: 2020-07-09

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  - https://dblp.org/rec/journals/ijssmet/BurianekBR11
Ferdinand Burianek, Sebastian Bonnemeier, Ralf Reichwald:
Creating Effective Customer Solutions: A Process-Oriented Perspective. Int. J. Serv. Sci. Manag. Eng. Technol. 2(1): 15-29 (2011)

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