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"Service quality measurement and its implications: a case study of Vishal ..."

Harvinder Singh, S. K. Chadha, Bikramjit Rishi (2010)

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DOI: 10.1504/IJSS.2010.036173

access: closed

type: Journal Article

metadata version: 2020-09-24

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Harvinder Singh, S. K. Chadha, Bikramjit Rishi:
Service quality measurement and its implications: a case study of Vishal Mega Mart. Int. J. Serv. Stand. 6(2): 150-169 (2010)

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